We are fully committed to providing the members of our community with the compassionate service they deserve to help them at their time of need.
Newhaven Funerals NQ has been involved in a significant way serving the Mackay, Whitsunday and Isaac regions for many years and are a dedicated team of funeral directors and other professionals.
We are proud members of both the National Funeral Directors Association (NFDA) and Australian Funeral Directors Association (AFDA). The AFDA has represented professional funeral directors throughout Australia since 1935. The Australian Funeral Directors Association requires its members to abide by a code of ethics, designed to ensure quality premises, facilities and professional staff, thus ensuring the public a high standard of service.
Newhaven Funerals NQ is part of a network of funeral homes, cremation facilities and cemeteries owned by Propel Funeral Partners, which extends to all states of Australia, the Australian Capital Territory and New Zealand. Listed on the Australian Securities Exchange, Propel Funeral Partners is one of the largest providers of funeral and related services in Australia and New Zealand.”
The death of a loved one is a life changing event for families and is unfortunately something we all will face at some time. We want to help you look back on the funeral day with the feeling you have done all you could to make it a cherished and important day in your family’s life.
Because the death of a loved one is often very difficult to think about and a very hard subject to discuss, most families do not talk about it before the event. As a result, we often find ourselves making difficult decisions at the worst time of our lives when we are very tired, emotionally hurting and often overwhelmed.
We hope you find this website both informative and supportive in helping you through this difficult time.
Please don’t hesitate to reach out to us should you require any further assistance.
The days, months and years following the passing of your loved one can be difficult, please know we are here to help whenever it’s needed.
Born and raised in Mackay, David started with Newhaven Funerals NQ in 2004. In his role as General Manager, he thrives on being part of a professional, experienced team that is dedicated to serving families in the Mackay, Whitsunday and Isaac regions. David enjoys playing hockey with Arsenal Hockey Club, the occasional round of golf and spending time with his wife and 2 boys.
Michelle has been in Mackay her entire life. She has a background in administration and also worked in retail prior to starting with Newhaven Funerals NQ in 2017. Michelle gets great satisfaction and pride knowing she has been able to help client families produce a memorable Funeral Service for their loved one. She is involved with Souths Hockey and loves spending quality time with her husband and 3 children.
Rhys joined the Newhaven team in 2022. He has a background in Nursing as an AIN for 5 years with a local nursing home. Rhys strives to achieve his best and provide the highest level of care to help client family needs. In his spare time he plays football (Soccer) for Wanderers and coaches an under 8s teams.
Vicki started with Newhaven in 2022. She has a can-do attitude and will give anything a go. Her main role is administration and also loves helping families on first call conveyances and at funerals. Vicki has represented Qld and Australia over 35’s hockey and is a strong playing member for her local club.
After suffering 2 family members passing away, Andrew thought a career change was due. Andrew started with Newhaven Funerals NQ in 2019 after working as a hose technician. Andrew loves the funeral industry for its challenging roles and working alongside families to achieve the desired farewell that each individual funeral requires.
Hannah was born and raised in Mackay just down the road from Newhaven Funerals NQ in Slade Point. Hannah started with Newhaven in 2021 and was previously employed by Westpac Banking Corporation where she completed two certificates in business and financial services. If the last name looks familiar, that’s because Hannah belongs to one of the biggest Indigenous families in Mackay, and is the Great Granddaughter of Ram Chandra. Raised with family values and respect, Hannah is more than capable to take care of your loved one in the most important time of their life.
Floyd has been assisting families with Newhaven NQ since the early 2000’s. Floyd mostly helps with our first calls and taking loved ones into our care. When he is not serving our families, you may see him on his ride on mower as a part of Floyd’s Mowing Services. Floyd loves fishing and spending time with his wife, kids and grandkids.
Brian or “Chop” as people often know him by was born in country Victoria before moving and settling in Mackay. Brian mostly helps with our afterhours roster. He was a butcher for over 40 years. He currently helps out with the mowing and maintenance around the grounds, as well as at the Mackay Wake Park during the day. Brian has 3 adult daughters who all live in Brisbane.
Deb is one of our loving and caring Funeral Assistant’s who’s nature is to please everybody around her. Deb loves helping out in our beautiful memorial gardens and enjoys keeping our grounds perfect. Deb and Floyd make a great husband and wife team. When not working, Deb enjoys spending lots of time with her family and taking care of her grandchildren.