Funeral Options

Funeral Options

Funeral Considerations

There are many venues that can host funeral or memorial services. Some offer simple services with the provision of seating and shelter only, while others offer full audio-visual systems as well as catering and staff.

Newhaven Funerals NQ offers personalised funeral services across the Mackay, Whitsunday and Isaac regions. We understand that the death of a loved one is a life-changing event for any family, which is why we aim to make the funeral process as stress-free as possible. Cremation is the preferred method of farewell in Australia and our cremation service provides both professionalism and dignity. At Newhaven Funerals NQ, we are committed to providing you and your family with a compassionate and dignified cremation service for your loved one.

Our team of professionals are proud members of both the National Funeral Directors Association (NFDA) and the Australian Funeral Directors Association (AFDA). We follow a code of ethics to ensure that our facilities, premises and staff perform at the highest standard.


Cremation is the preferred method of farewell of over 80% of Australians. With cremation you’ll need to decide on a resting place for your loved one’s ashes, there are many options for a final resting place, ashes can be scattered, buried, kept or divided between a family.

If you do choose cremation, please think about what you would like to happen with the ashes as this can be a difficult decision to make after the funeral. We provide an air-conditioned chapel, outdoor service area, catering facilities, internet streaming and immaculately maintained memorial gardens. Views of trees and natural Australian bushland surround.

Why Choose Cremation?

Cremation is the preferred option for many in the Mackay area. Deciding whether to choose burial or cremation can be a difficult decision, especially if your loved one didn’t specify a preference. Our cremation services can be accompanied by a compassionate and personalised memorial service, allowing you to look back on your cherished memories and the time spent with your loved one.

We understand that, for many people, the planning and execution of a cremation can be something else to add to an already full plate. Whether this is the first time you’ve planned a funeral, or you want more information on how the process works for cremations in Mackay, we’ve covered the basics for you below.

If you have recently experienced a loss, please reach out to us to prepare your perfect goodbye

Choosing A Location

Choosing the right location for the cremation service is a big decision and there are some key factors to consider. Locations that might be suitable include the family property, chapels, churches, beaches, parks, or graveside. Consider any religious or cultural traditions and incorporate this into the service. It is also important to honour any requests that your loved one made. One of our helpful staff can help with arranging the perfect location.


A burial means you’ll have a permanent place to visit and the ability to create a lasting memorial to your loved one.

Many cemeteries today are lawn cemeteries where a small block of concrete is set in the lawn and an inscribed plaque is set on it.  Councils look after the maintenance of the grounds so it’s important to check local council regulations prior placing flowers and memorabilia.   This promotes uniformity and prevents the cemetery owner becoming liable for breakages. Cemetery plots are purchased when someone passes away. Our funeral director or local council can arrange that for you.

Why Choose Newhaven Funerals NQ?

With a focus on compassionate and empathetic service, Newhaven Funerals NQ, understands the importance of the service we offer. We always aim to provide a dignified send off, and we will work with you to ensure that their last wishes are fully met with a beautiful and meaningful service that celebrates your loved one’s life. Our approachable and knowledgeable team are always ready to answer any questions, and we have extensive experience in handling a wide range of different styles of services and ceremonies.

The stress and challenge of planning a cremation are difficult for anyone. That’s why our team takes the responsibility off your shoulders and ensures everything runs smoothly from start to finish. We’re the experts at what we do, and we provide the space you need to grieve without the additional need to plan or manage technical aspects of the service.

If you’re looking for professional funeral directors that perform cremations, Newhaven Funerals NQ is an excellent choice. If you’re looking for an empathetic service that will ensure you can say goodbye properly, please reach out to us. We would be honoured to assist you at this time.