If you have any further questions or need further assistance, please contact us.
At Newhaven Funerals NQ, we provide a full range of funeral services in Mackay, Whitsunday, Isaac and the wider North Queensland region, including traditional burials, cremation services, direct cremations and memorial services, and pre-planning arrangements. Each service is designed to honour your loved one’s life with compassion and respect. Visit our Funeral Options page to explore all available options
Funeral costs depend on several factors, including service type, coffin choice, venue, and optional extras such as flowers or catering. At Newhaven Funerals NQ, we provide transparent, itemised pricing with no hidden fees so you can make informed decisions. Contact our team through our Enquiry Form for a personalised quote.
We offer a wide range of burial options throughout Mackay, Whitsunday, and the surrounding districts. Our experienced team can assist you with cemetery arrangements, graveside services, caskets, and ongoing maintenance considerations. Each burial is carried out with care, dignity, and respect for family traditions.
Our cremation services provide families with flexibility and peace of mind. Whether you choose a full chapel service before cremation, a memorial afterwards, or a private family farewell, we ensure every detail is handled with care. We also assist with urn selection, ash scattering, and memorial placements.
Yes, we offer livestream funeral services for families who cannot attend in person. Using secure technology, we allow friends and relatives to participate online from anywhere in the world, ensuring no one misses the opportunity to say goodbye. Contact us to arrange livestreaming for your service.
If a loved one has passed, simply contact Newhaven Funerals NQ. Our caring team will guide you through the process, including documentation, transfer, and service planning. We liaise with hospitals, doctors, clergy and cemeteries so you can focus on family and remembrance while we handle the arrangements.
In Queensland, funerals are usually held between three and seven days after death, although this can vary based on cultural, legal, or logistical factors. Newhaven Funerals NQ assists with all arrangements to ensure the timing and service align with your wishes and any requirements.
Yes, we have beautiful, comfortable facilities in Mackay, designed for both intimate and larger gatherings. Families can hold services, private viewings, and memorials in our modern chapel or choose from local venues such as churches, community halls, or outdoor locations. Our spaces are equipped for audio, video, and livestream capabilities.
We believe in complete transparency and will always provide an itemised pricing list before you make any decisions. You can request our detailed pricing schedule through our Contact Page. Our team will explain what’s included in each option so you can plan with confidence.
Yes, participation is at the heart of every Newhaven Funerals NQ ceremony. Families and friends are encouraged to read poems, share stories, play music, or include meaningful rituals. These personal touches help create a heartfelt celebration of life that truly reflects your loved one.
Yes, Newhaven Funerals NQ proudly provides funeral services throughout the Whitsundays, including Airlie Beach, Proserpine, Bowen, and surrounding communities. Our caring team assists families with burials, cremations, memorials, and celebration of life services in some of the region’s most beautiful and peaceful settings.
Yes, pre-planning your funeral is one of the most thoughtful decisions you can make. Our pre-planning service allows you to record your wishes, make arrangements in advance, and ease the emotional and financial burden on your family later on. Visit our Pre-Planning Page for more information.
A celebration of life service focuses on honouring memories, achievements, and the personality of your loved one. Families can include photo tributes, favourite music, readings, and personal touches that reflect the individual’s story. Our team helps plan every element to create a service that feels uplifting and personal.
We understand that grief doesn’t end after the funeral, which is why Newhaven Funerals NQ offers ongoing after-care support. We can connect families with local grief counselling, community resources, and memorial planning assistance. Our care continues long after the day of the service.
It’s normal that your tastes change over time so it’s best to review your wishes every couple of years. Make sure your family and friends know if your wishes have changed. If you have proceeded to secure your wishes with a prepaid funeral, please contact your chosen Funeral Director for assistance.
You will have peace of mind knowing that once your funeral details have been documented in a contract, the uncertainty concerning your final wishes will be lifted from the shoulders of your family and friends making the time of your passing easier for them.
There is absolutely no cost to meet with a Funeral Director.They’re there to help and guide you through the process of pre-planning your funeral. If you would like to meet with a funeral director in Mackay, please don’t hesitate to reach out to us.
The first step to begin planning your funeral is to reach out to us. Funeral Directors can alleviate the burden of the unknown by guiding you through the planning process, explaining the services available and the costs involved. We would be honoured to support you in this decision.
A pre-planned funeral does not cover the cost and is a tool to help you outline your wishes. With a prepaid funeral plan, you can provide clear answers for all of these questions and protect your family against inheriting the costs associated with a funeral.A prepaid funeral plan provides the security of a contract between you and your funeral director that specifies the details of your funeral service, at a fixed cost. By locking in at today’s prices, you know how much you need to pay now without further costs in the future. For more information you can call us directly or visit Forester Financial Here
Yes. Planning and paying for your funeral in advance means you can avoid leaving your family with unnecessary financial and emotional stress. We can offer a flexible payment process where families may take up to (36 ) thirty six months to pay off their pre paid service. Talk to our friendly staff who will help you with our payment terms and information regarding time payments.
Funeral plans are sound financial planning tools that protect your family by fixing the price of your funeral, allowing flexible payment terms, maximising your pension entitlements and setting a cap on the cost of your funeral.
Essentially we form an agreement with you to invest your money wisely to cover funeral costs in the future with the funds gathering interest to cover inflation. The rules of a funeral plan are they can only be claimed by using a person’s death certificate which verifies their death, and only then are the funds, in trust and with interest gathered, actually paid to Newhaven Funerals NQ, to perform the funeral.
Essentially, we are holding monies on your behalf in with Foresters Financial. These funds are still owned by the family, not the funeral plan, so they are protected from such things as bankruptcy, insolvency or receivership, because they are considered an asset, held on trust, not of the company.